Digital laboratory operations
VeonIT

HelixOne

by VeonIT

Complete product overview

One configurable platform for clinical and industrial laboratories.

HelixOne helps laboratories manage samples, tests, workflows, approvals, reports, and compliance from one modern platform. HelixOne combines industry-specific workflows with a shared enterprise foundation for configuration, traceability, review, reporting, and operational visibility.

Intelligent Laboratory Automation Platform

2

Industry solutions

5

Role-based experiences

10

Workflow stages

360°

Operational visibility

Key product features

Built for controlled laboratory operations

HelixOne establishes a configurable digital foundation that laboratories can adopt today and extend as operational maturity, integration needs, and scale increase.

End-to-end traceability

Track every patient, sample, specimen, test, result, review, approval, and released report.

Configurable laboratory workflows

Adapt terminology, master data, methods, specifications, stages, and responsibilities by laboratory type.

Quality and compliance control

Manage critical values, out-of-specification results, QC flags, review queues, and audit visibility.

Operational intelligence

Monitor workload, turnaround time, bottlenecks, exceptions, instrument status, and release performance.

Role-based workspaces

Give analysts, technicians, managers, reviewers, administrators, and directors focused operational views.

Integration-ready foundation

Support structured APIs, result-file imports, instrument connectivity, enterprise databases, and future AI services.

Clinical diagnostics

Pathology / Clinical Laboratory

An end-to-end diagnostic workflow covering patient registration through validated patient report release.

Clinical dashboard

Key feature

Orders, specimens, active tests, critical values, turnaround time, and report-release visibility.

Open feature

Patient management

Key feature

Searchable patient directory and modal-based registration with demographic and contact details.

Open feature

Referring doctor directory

Doctor, specialty, clinic, contact, and active-status management.

Open feature

Test orders

Key feature

Patient and doctor selection, priority, diagnosis, clinical notes, and test or panel ordering.

Open feature

Specimen collection

Pending collection queue, specimen and container details, collector, timestamp, and label workflow.

Open feature

Accessioning

Receipt verification, specimen condition, accession number, acceptance, rejection, and remarks.

Open feature

Laboratory worklist

Department, priority, due-date, assignment, and test-status views for technical teams.

Open feature

Result entry

Key feature

Parameter values, units, reference ranges, abnormal flags, and critical-result classification.

Open feature

Result review

Key feature

Reviewer queue with patient context, abnormal findings, approval, query, reject, and repeat actions.

Open feature

Critical values

Key feature

Notification status, acknowledgement, escalation, and communication audit timeline.

Open feature

Patient reports

Key feature

Clinical report preview with patient, doctor, specimen, results, reference ranges, and sign-off.

Open feature

Billing

Invoice, payment status, payment mode, discount, total, and outstanding balance management.

Open feature

Pathology setup

Test panels, specimen types, reference ranges, report templates, departments, and doctor setup.

Open feature

Clinical workflow

A ten-stage patient-registration-to-report-release workflow with queue counts and alerts.

Open feature

Commercial analysis

Chemical / Industrial Laboratory

A configurable commercial laboratory workflow for industrial samples, analytical results, specifications, and Certificates of Analysis.

Chemical dashboard

Key feature

Sample throughput, analytical workload, OOS alerts, instrument readiness, TAT, and COA release.

Open feature

Chemical sample intake

Key feature

Source, matrix, collection point, batch or lot, collector, priority, assignment, and remarks.

Open feature

Test assignment

Assign one or more analytical methods, instruments, analysts, and due dates to a sample.

Open feature

Manual result entry

Key feature

Capture parameter results, units, instruments, QC flags, and remarks against assigned tests.

Open feature

Specification validation

Key feature

Compare values with lower and upper limits and classify within-spec, borderline, or out-of-spec.

Open feature

Instrument file import

Key feature

CSV/Excel upload workflow, instrument selection, column mapping, validation summary, and import history.

Open feature

Technical review and approval

Key feature

Review queue with specifications, QC flags, OOS emphasis, approve, query, reject, and hold actions.

Open feature

Certificate of Analysis

Key feature

COA preview with sample identity, methods, limits, results, status, review, approval, and disclaimer.

Open feature

Sample sources and matrices

Configure collection sources and matrices such as gas, water, oil, solvent, and finished product.

Open feature

Test methods

Manage analytical parameters, method references, default units, and instrument types.

Open feature

Instrument registry

Track instrument type, location, operating status, and calibration dates.

Open feature

Specifications

Set parameter, matrix, product, unit, target, lower and upper limits, and method references.

Open feature

Chemical workflow

A ten-stage collection-to-COA workflow with operational queues and exception counts.

Open feature

Enterprise foundation

Enterprise LIMS Platform

Common capabilities shared by both laboratory templates for configuration, control, visibility, and future scale.

Role-aware navigation

Key feature

Profile-filtered menus for technicians, managers, reviewers, system administrators, and directors.

Industry mode switching

Key feature

Switch between Clinical / Pathology and Chemical / Industrial terminology and workflows.

Administrator registration

Validated account and lab creation with normalized email, secure bcrypt password hashing, and SQLite persistence.

Open feature

Lab master data

Key feature

Department, sample type, and test catalog CRUD with validation, unique codes, and activation controls.

Open feature

Workflow management

Key feature

Reusable workflow templates, ordered stages, status visualization, queues, and task APIs.

Open feature

Persona dashboards

Key feature

Operational views for technicians, managers, reviewers, administrators, and laboratory directors.

Open feature

Dashboard builder

Role dashboard and widget configuration with reusable metrics and widget services.

Open feature

Global workspace shell

Responsive sidebar, header search, alerts drawer, profile switcher, lab mode switcher, and status bar.

Notifications and alerts

Key feature

Critical values, QC failures, system errors, pending approvals, severity, and read-state management.

Audit and compliance

Key feature

Audit visibility, compliance indicators, exception monitoring, and end-to-end traceability.

Open feature

System administration

System health, users and roles, integrations, database status, and platform monitoring views.

Open feature

AI-enabled capabilities

A product direction for assistive intake, review, QC, reporting, anomaly detection, and operational intelligence.

Open feature

Role-driven experience

Profiles and responsibilities

Navigation and terminology adapt to the selected laboratory mode and operational role.

Lab Technician / Chemical Analyst

Intake, accessioning, worklists, test execution, imports, and result entry.

Lab Manager

Operations, workload, staff, setup, instruments, turnaround time, and delivery.

Pathologist / QA Reviewer

Abnormal or OOS review, critical findings, disposition, approval, and sign-off.

System Administrator

Platform health, users, roles, integrations, audit, and compliance.

Laboratory Director

Executive quality, capacity, financial, accreditation, and strategic indicators.

Extensible product foundation

Designed to grow with the laboratory

HelixOne provides the operating foundation for phased delivery. Advanced integrations and enterprise controls can be introduced according to the laboratory's instruments, regulatory requirements, and deployment model.

Identity and access governance

Production authentication, sessions, SSO, and server-enforced role and permission policies.

Instrument and analyzer connectivity

Direct device interfaces, vendor drivers, automated result ingestion, and instrument health events.

Clinical and enterprise integrations

HL7, LIS, ERP, billing, customer portals, and external master-data synchronization.

Digital reports and signatures

Controlled PDF generation, electronic signatures, versioning, amendments, and secure distribution.

Production data platform

PostgreSQL deployment, tenant isolation, backup, retention, observability, and high availability.

AI and advanced analytics

Assistive review, exception detection, predictive turnaround time, capacity planning, and natural-language insights.

Explore HelixOne

Choose a laboratory workspace

Explore role-specific workflows and switch between the two industry solutions.