End-to-end traceability
Track every patient, sample, specimen, test, result, review, approval, and released report.

HelixOne
by VeonIT
Complete product overview
HelixOne helps laboratories manage samples, tests, workflows, approvals, reports, and compliance from one modern platform. HelixOne combines industry-specific workflows with a shared enterprise foundation for configuration, traceability, review, reporting, and operational visibility.
Intelligent Laboratory Automation Platform
2
Industry solutions
5
Role-based experiences
10
Workflow stages
360°
Operational visibility
Key product features
HelixOne establishes a configurable digital foundation that laboratories can adopt today and extend as operational maturity, integration needs, and scale increase.
Track every patient, sample, specimen, test, result, review, approval, and released report.
Adapt terminology, master data, methods, specifications, stages, and responsibilities by laboratory type.
Manage critical values, out-of-specification results, QC flags, review queues, and audit visibility.
Monitor workload, turnaround time, bottlenecks, exceptions, instrument status, and release performance.
Give analysts, technicians, managers, reviewers, administrators, and directors focused operational views.
Support structured APIs, result-file imports, instrument connectivity, enterprise databases, and future AI services.
Clinical diagnostics
An end-to-end diagnostic workflow covering patient registration through validated patient report release.
Orders, specimens, active tests, critical values, turnaround time, and report-release visibility.
Open featureSearchable patient directory and modal-based registration with demographic and contact details.
Open featureDoctor, specialty, clinic, contact, and active-status management.
Open featurePatient and doctor selection, priority, diagnosis, clinical notes, and test or panel ordering.
Open featurePending collection queue, specimen and container details, collector, timestamp, and label workflow.
Open featureReceipt verification, specimen condition, accession number, acceptance, rejection, and remarks.
Open featureDepartment, priority, due-date, assignment, and test-status views for technical teams.
Open featureParameter values, units, reference ranges, abnormal flags, and critical-result classification.
Open featureReviewer queue with patient context, abnormal findings, approval, query, reject, and repeat actions.
Open featureNotification status, acknowledgement, escalation, and communication audit timeline.
Open featureClinical report preview with patient, doctor, specimen, results, reference ranges, and sign-off.
Open featureInvoice, payment status, payment mode, discount, total, and outstanding balance management.
Open featureTest panels, specimen types, reference ranges, report templates, departments, and doctor setup.
Open featureA ten-stage patient-registration-to-report-release workflow with queue counts and alerts.
Open featureCommercial analysis
A configurable commercial laboratory workflow for industrial samples, analytical results, specifications, and Certificates of Analysis.
Sample throughput, analytical workload, OOS alerts, instrument readiness, TAT, and COA release.
Open featureSource, matrix, collection point, batch or lot, collector, priority, assignment, and remarks.
Open featureAssign one or more analytical methods, instruments, analysts, and due dates to a sample.
Open featureCapture parameter results, units, instruments, QC flags, and remarks against assigned tests.
Open featureCompare values with lower and upper limits and classify within-spec, borderline, or out-of-spec.
Open featureCSV/Excel upload workflow, instrument selection, column mapping, validation summary, and import history.
Open featureReview queue with specifications, QC flags, OOS emphasis, approve, query, reject, and hold actions.
Open featureCOA preview with sample identity, methods, limits, results, status, review, approval, and disclaimer.
Open featureConfigure collection sources and matrices such as gas, water, oil, solvent, and finished product.
Open featureManage analytical parameters, method references, default units, and instrument types.
Open featureTrack instrument type, location, operating status, and calibration dates.
Open featureSet parameter, matrix, product, unit, target, lower and upper limits, and method references.
Open featureA ten-stage collection-to-COA workflow with operational queues and exception counts.
Open featureEnterprise foundation
Common capabilities shared by both laboratory templates for configuration, control, visibility, and future scale.
Profile-filtered menus for technicians, managers, reviewers, system administrators, and directors.
Switch between Clinical / Pathology and Chemical / Industrial terminology and workflows.
Validated account and lab creation with normalized email, secure bcrypt password hashing, and SQLite persistence.
Open featureDepartment, sample type, and test catalog CRUD with validation, unique codes, and activation controls.
Open featureReusable workflow templates, ordered stages, status visualization, queues, and task APIs.
Open featureOperational views for technicians, managers, reviewers, administrators, and laboratory directors.
Open featureRole dashboard and widget configuration with reusable metrics and widget services.
Open featureResponsive sidebar, header search, alerts drawer, profile switcher, lab mode switcher, and status bar.
Critical values, QC failures, system errors, pending approvals, severity, and read-state management.
Audit visibility, compliance indicators, exception monitoring, and end-to-end traceability.
Open featureSystem health, users and roles, integrations, database status, and platform monitoring views.
Open featureA product direction for assistive intake, review, QC, reporting, anomaly detection, and operational intelligence.
Open featureRole-driven experience
Navigation and terminology adapt to the selected laboratory mode and operational role.
Lab Technician / Chemical Analyst
Intake, accessioning, worklists, test execution, imports, and result entry.
Lab Manager
Operations, workload, staff, setup, instruments, turnaround time, and delivery.
Pathologist / QA Reviewer
Abnormal or OOS review, critical findings, disposition, approval, and sign-off.
System Administrator
Platform health, users, roles, integrations, audit, and compliance.
Laboratory Director
Executive quality, capacity, financial, accreditation, and strategic indicators.
Extensible product foundation
HelixOne provides the operating foundation for phased delivery. Advanced integrations and enterprise controls can be introduced according to the laboratory's instruments, regulatory requirements, and deployment model.
Production authentication, sessions, SSO, and server-enforced role and permission policies.
Direct device interfaces, vendor drivers, automated result ingestion, and instrument health events.
HL7, LIS, ERP, billing, customer portals, and external master-data synchronization.
Controlled PDF generation, electronic signatures, versioning, amendments, and secure distribution.
PostgreSQL deployment, tenant isolation, backup, retention, observability, and high availability.
Assistive review, exception detection, predictive turnaround time, capacity planning, and natural-language insights.
Explore HelixOne
Explore role-specific workflows and switch between the two industry solutions.